"I just wanted to write you a short note to thank you for your outstanding service. We received our pins yesterday (4 days before we were expecting them to arrive!) and they are great. Dealing with your company was a breath of fresh air compared to all the other bozos we trying to work with before we found you. After several feeble attempts, our original pin vendor kept could not get the design right, and basically treated us like dirt. The proof you sent back to us (in less than a day) was exactly what we wanted, and everyone at BikerPin.com treated us like kings.
I took the pins to our club meeting last night and everyone loved them. They are going to be a huge hit at our annual rallye."